Guarantees consumer rights and requires supplier transparency, prohibiting commercial fraud.
Consumers have the right to obtain all information related to a product or service clearly before purchase.
Suppliers must display prices clearly, inclusive of all fees and taxes.
Suppliers are prohibited from advertising using misleading or exaggerated descriptions contrary to reality.
Suppliers must guarantee the safety of goods and services and not harm consumer health.
Consumers have the right to return, exchange, or refund defective goods within seven days of purchase.
Violations are subject to a fine of up to one million riyals, doubled upon recurrence.
A committee is established to receive consumer complaints and decide within 30 days of completion.
Consumers have the right to fair compensation for material and moral damages from defective products.
Suppliers are prohibited from refusing to provide a service or sell a product without legitimate justification.
All products or services in the market must meet approved Saudi technical standards.